By request from some of the new viewers of my blog, I thought I'd post a quick autobiography.
* Born Feb 22 in Pennsylvania
* About the age of 8 I win a
Big Wheels race, beating out several hundred kids. I receive trophy that says "King of the Big Wheels". I still have the trophy!
* High school years - my father suggests I go into computers. Personal computers are gaining popularity in the late 80s, early 90s. I wanted to be creative, not a programmer. Attended Vo-Tech school for culinary arts.
* Get my Bachelor's degree in Hotel / Restaurant / Institutional Management from
Johnson & Wales University, Providence RI. One of the top three schools in the country for culinary studies. Graduate with honors.
* Lived in London, UK for a year and obtain Master's degree in Business Administration at
Schiller International University. One of the least known schools for any kind of study.
* Worked as chef, hotel front desk supervisor, and banquet sales manager over the years. After several years in the hospitality business (and with my MBA) and still only making $20K, changed careers. Lack of growth opportunity combined with a contempt for poor management, decide it's time to switch to computer networking. During this time, meet the woman who will become my wife.
* Go to night school while still working at a 300 room hotel. Take first IT job answering calls on a help desk. Nearly double my salary in the process. Get certified in Microsoft and Novell.
* Work at several "dot com" blowups over the next few years, gaining loads of experience and much better pay than staying at the hotel. Get Cisco certified. Get married. Purchase first home, move to Delaware.
* Concentrate on IT security, obtain CISSP certification. Land job only 8 miles from my house. Daughter is born.
* Today - I blogged this post.
The thing that really fueled my career change was the whole irony of the hospitality business. Management wanted you to treat the customer like gold, meanwhile they treat the employees like crap. Example: I was administrative assistant (yes, basically a secretary!) in the banquet sales department for over a year. In an office without computers, only typewriters and carbon paper do type up contracts! In 1998! One of the staff leaves, and I'm pretty much expected to move up. Boss says, sorry - no promotion, but you get more responsibilities, and a meager hourly increase. So, I'm doing the job of two people, but way underpaid. On top of being insulted with the 'offer'. I do that for a while hoping to go to another hotel, make my big move.
Regional VP comes in on a quarterly visit to check up on the hotel. Pulls me aside, says my overtime is way out of hand. Christ, I'm doing the work of two people in about 60 hours a week. (Thank God I was hourly!) Now, if they compared my wages plus overtime against the cost of a full time salaried sales person - they had me for a bargain! Fine, I cut back to 40 hours a week. Came in exactly at 8am, left right at 5pm. Bastards. A month or two of that bullshit, and I made the big decision.